From Roaring Penguin
Revision as of 12:08, 17 June 2014 by MCoyne
On Premise CanIt-Pro or Domain-Pro
- Create the realm you want using Setup->Realms. Submit Change.
- Change domain to realm mapping to point to the new realm using Setup->Realm Mappings. Submit Change.
- For all effected users, using Administration->Users mark them for delete and Submit Change. You now need to re-enter the users with the new realm. (At this point you completely lose the contents of the existing quarantine for each of these users.)
- Navigate to Base realm. Do Administration->Show Active Streams. Use the list to delete any streams no longer needed.
On Hosted CanIt
Only Roaring Penguin admins have the privilege to re-parent realms on Hosted CanIt. Please submit a request to firstname.lastname@example.org.