Difference between revisions of "FAILED TickerTaskUpdate"

From Roaring Penguin
Jump to: navigation, search
(Created page with "===Symptom=== <Hostname> FAILED TickerTaskUpdatexxxx <https://spamtrap.infowest.com/canit/manual/adminguide/pro/adminguide-proap12.php#RPS-ag-sanity-TickerTaskXXX> Task has no...")
 
(Remedy)
 
(2 intermediate revisions by the same user not shown)
Line 18: Line 18:
 
     /usr/share/canit/scripts/run-ticker-task.pl NameOfTask
 
     /usr/share/canit/scripts/run-ticker-task.pl NameOfTask
  
where NameOfTask is one of the below without the prefix TickerTask.
+
where NameOfTask is one of the below.
# TickerTaskUpdateDNSBLPrefix
+
* UpdateDNSBLPrefix
# TickerTaskUpdateFromRPTN
+
* UpdateFromRPTN
# TickerTaskUpdateGeo
+
* UpdateGeo
# TickerTaskUpdatePhishingLinks
+
* UpdatePhishingLinks
# TickerTaskUpdatePhishingList
+
* UpdatePhishingList
# TickerTaskUpdateRulesets  
+
* UpdateRulesets  
  
 
The rest will run as regularly scheduled and you should not see any more warnings.
 
The rest will run as regularly scheduled and you should not see any more warnings.
  
 
<div style="float:right; clear:both; margin-right:0.5em">[[Support Wiki | [Home]]]</div>
 
<div style="float:right; clear:both; margin-right:0.5em">[[Support Wiki | [Home]]]</div>
[[category:All]][[category:Trouble Shooting]][[category:Errors]]
+
[[category:All]][[category:Troubleshooting]][[category:Errors]]

Latest revision as of 16:51, 14 July 2016

Symptom

<Hostname> FAILED TickerTaskUpdatexxxx <https://spamtrap.infowest.com/canit/manual/adminguide/pro/adminguide-proap12.php#RPS-ag-sanity-TickerTaskXXX> Task has not run since yyyy

Remedy

This is typically the result of the canitd update task having stalled. To test, on the command line enter:

  ps aux | grep canitd

A response line something like the following will usually indicate the stalled process:

  1280 defang    20   0  168m  26m 4328 R 100.3  0.7   6241:12 canitd: GetUpdate

To resolve, restart CanIt and then manually scheduled an RPTN update and everything seems to be fine going forward.

To restart Canit from the command line enter:

   /etc/init.d/canit-system restart

Then to schedule tasks:

   /usr/share/canit/scripts/run-ticker-task.pl NameOfTask

where NameOfTask is one of the below.

  • UpdateDNSBLPrefix
  • UpdateFromRPTN
  • UpdateGeo
  • UpdatePhishingLinks
  • UpdatePhishingList
  • UpdateRulesets

The rest will run as regularly scheduled and you should not see any more warnings.