Difference between revisions of "Certificate verify failed Error"
From Roaring Penguin
(Created page with "===Symptom=== Download failed - > HTTP error 500 (Can't connect to server.rptn.ca:443 (certificate > verify failed)) downloading /var/spool/MD-Bayes/rptndb.bz2 ===Remedi…") |
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thus it appears as a certificate problem when it is actually a network problem. | thus it appears as a certificate problem when it is actually a network problem. | ||
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Latest revision as of 10:19, 24 March 2015
Symptom
Download failed - > HTTP error 500 (Can't connect to server.rptn.ca:443 (certificate > verify failed)) downloading /var/spool/MD-Bayes/rptndb.bz2
Remediation
This error means that this server is having trouble fetching the RPTN Bayes data. The error reported is "certificate verify failed".
This often means that there is a web proxy which is intercepting the HTTPS traffic. Please disable or bypass any proxies -- CanIt needs to communicate directly with the server to fetch its updates.
Sometimes this error can happen if there are network issues. If a network problem occurs during the part of the transaction where the certificate is transmitted, the certificate might be corrupted or incompletely transmitted and thus it appears as a certificate problem when it is actually a network problem.
