Realm - Domain Removal

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If the domain or customer is handled by its own realm then it is simply a matter of deleting the realm.

  1. - From the webui as an administrator navigate to the parent realm of the one you wish to delete. (You cannot delete a realm if you are in it.)
  2. - Go to Setup->Realms and filter for the realm in question.
  3. - Check the delete box and click on Submit Changes.

If it is one domain in a realm with many domains, and you wish to keep on filtering for the other domains, the process is a little more involve.

  1. - From the webui as an administrator navigate to the default stream of the realm containing the domain.
  2. - Go to Setup->Verification Servers and delete the entry for the domain.
  3. - Go to Setup->Domain Mappings and delete the entry for the domain.
  4. - Go to Setup->Authentication Mappings and delete the entry for the domain.
  5. - Go to Setup->Domain Routing and delete the entry for the domain.
  6. - Go to Setup->Realm Mappings and delete the entry for the domain.

You need to be sure to do the Realm Mappings step last as this completely releases control of the domain.