ISWest Rids Mail Servers of Spam
E-mail environment
- Multiple customer bases result in a mix of various architectures for passing mail and authenticating users
- 15,000 e-mail customers
Need for a solution
- Wanted to use an in-house anti-spam solution (as opposed to an outsourced filtering service) to ensure service levels
- Needed a solution that could accomodate end-users who wanted to increase or decrease their spam filtering levels
Results
- Reduced help desk calls for spam complaints/quarantine adjustments
- Provides customers with a choice of 3 levels of filtering (basic, medium, and advanced)
Check out the ISWest Press Release for more details.